VoIP

A "best in the nation" program requires best in the world training equipment from VAL-TEC.

877-244-3769 (toll-free) val-tec@val-tec.com .VoIP VAL-TEC, LLC.

Converting a business from a legacy PSTN-based system to VoIP can be a long and perilous journey. Heathkit can help IT students and staff learn how to migrate to VoIP effectively and avoid the pitfalls.

Just like the oven and the refrigerator, computers are becoming a staple in a home these days. Almost all new construction is now wired with Internet connections. And many of these same homes are using their computers to control the entire many have begun to use their computers for verbal communication. Voice over Internet Protocol (VoIP) has become popular with many household - - users are able to use the computer as they would their old phone lines. As demand for VoIP increases, so does the need for skilled VoIP technicians.

Heathkit Educational Systems has created a course that introduces the fundamentals of VoIP, that will successfully lead you down a new career path.

Classroom Hours

25 hours

While VoIP is a hot-button topic for consumers, Many businesses are confused about how to deploy VoIP effectively within their organizations. VoIP is much more than a tool to cut communications costs; it's about enriching communications. The conversion of any organization to IP telephony can be a long and perilous journey. To avoid the common mistakes and learn how to migrate to VoIP effectively, let us help to bring you through the process.

After you complete this course, you will be able to:

Install and configure a soft phone in a desktop PC

Explain the changes that must be made to an organization firewall in order to successfully implement VoIP

Install and configure a VoIP router

Implement a VoIP system using standard analog phones and analog telephone adapters (ATAs)

List the basic characteristics of each of the following VoIP switching standards - H.323, SIP MGCP and Megaco/H.248

Implement a VoIP system using IP Phones and a router or PC connection to Internet

Identify the most common VoIP media transfer protocols

Understand the purpose, functions,

Implement a small-office, home office (SOHO) VoIP system features and architectures of Media gateway Control Protocol (MGCP) and Magco/H.323

Demonstrate call forwarding, conferencing, redial, and call splitting using VoIP

Explain the purpose of Real Time Protocol (RTP) and Real Time Control Protocol (RTCP) as they apply to VoIP

Configure a workstation as a softphone client

List the major protocols used in typical VoIP session and place each in the proper level of OSI Reference Model

Implement a PC-to-PC VoIP system using soft phones

Demonstrate a computer-to‑computer VoIP

Identify each of the following organizations related to the VoIP Industry and explain their roles - ITU and IETF

	Use a network protocol analyzer to capture and display VoIP packets Identify several different method of protecting the VoIP
	Implement a VoIP Service Provider
	Demonstrate an IP telephone-to‑PSTN telephone call
	Identify VoIP packets by their purpose, function, and format Identify and correct common VoIP
	Implementation hardware problems
	Analyze a complete VoIP session using a network protocol analyzer
	Identify several different methods of protecting the VoIP Implementation
	Explain the difference between circuit switching and packet switching
	Compare and contrast the following security precautions -MAC address filtering, port filtering and encryption
	Draw a basic block diagram of a typical PSTN voice call and a VoIP
	Explain the purpose of Real Time Protocol (RTP) and Real Time
	Explain the advantages and disadvantages of VoIP versus PSTN
	Understand the vocabulary, history and future promise of VoIP
	Understand the equipment used for implementing residential and Enterprise level VoIP including analog telephone adapters (ATA), IP phones, media gateways, media
	gateway controllers, I P-based PBXs and gatekeepers
	Outline four different approaches to implementing VoIP
	Define codec and explain its function
	Outline some of the Quality of Service (QoS) issues related of VoIP
	Explain the role of the VoIP Service Provider

Advanced Learning Solutions

Duane Brindle * VAL-TEC, LLC * 877-244-3769 (toll free) * fax: 866-597-1101 (toll free)

Send mail to val-tec@val-tec.com with questions or comments about this web site.